What My Customers Are Saying
Marlene Burrell, Flowers On Main Street
The following testimonial was submitted by Marlene Burrell, owner of Flowers on Main Street in Cazenovia, NY.
"I am a novice. Computer illiterate – or whatever describes the non-technical savvy business owner. I was aware that in order to have my business survive, I was in need of a website. But I had no idea where to start.
I was bombarded daily with callers identifying themselves as Google representatives. They would tell me I had a free Google listing, just press 1 for more details. It was always a John or Mark, promising to do my listing– but it was never free.
Not until Sue Bookhout showed up could I begin to understand the process. Sue was a miracle. I gave her my photos, filled out her form, then Sue interviewed me for more information. Shortly after that, I had a website.
I was absolutely blown away the first time I logged onto it. She captured the true essence of who I am and what I do that sets me apart from every other flower shop.
The first day it was up and running, I had orders– and those orders led to larger orders. Callers started asking who designed and set up my website.
I welcome you to visit cazflowersonmain.com and call me with any questions about Sue's ability."
Testimonial from Laurie Lee Dovey, Professional Outdoor Media Assoc.
Last month I presented a webinar to my colleagues in the Professional Outdoor Media Association, titled, "Don't Get Hacked: 5 simple steps to WordPress backup and security."
I got some great feedback from attendees and a couple people even hired me to help them install BackupBuddy on their WordPress websites:
"Hey Sue Bookhout, I just finished the tutorial on your website that showed me how to change usernames/admins and passwords on my WordPress websites. Thanks for helping us through your POMA webinar yesterday...Thanks for the awesome job of installing BackupBuddy on my personal website. Finally, I know I have full backups of everything I need and I don't have to rely on some dang hosting company. You're awesome."
- Laurie Lee Dovey, former executive director
Professional Outdoor Media Association
Laurie Lee even wrote a piece on her blog about her experience: Best Mentor Advise – Acknowledge What You Don’t Know.
While looking for new ways to communicate with our customers Sue suggested mobile apps for portable devices like smart phones, tablets, etc. We now have apps for Apple and Android Devices. Also Sue reviewed our website and call our attention to a few issues. We found her comments to be spot-on and have started the process to make our site user friendly and improve our position within search engine rankings. We find Sue to be a valuable resource.
Sue produced creative, professional work and was very accessible for questions and guidance. She has a nice eye for clean design and the experience to know which elements of my web page were the most important marketing tools. She listened to me and then exceeded my timeline by going forward with her own ideas based on her understanding of my business. I'm excited about what she taught me to do on my own and what she has in mind going forward. Give her what she needs and let her go!